What should I do if I receive an incorrect item?
If you were to accidentally receive an item that you did not order, please contact our Customer Care.
What should I do if I receive a faulty item?
shop.massimorebecchi.com sells items in perfect condition so, in the rare event of receiving a faulty item, please contact our Customer Care.
Can I remove items from my order?
Yes. You can delete any unwanted items from your shopping bag as long as the order hasn’t been processed yet.
Can I track my order?
Yes. Click on the order menu in your account and you will be able to track your order in real time.
How can I be sure that I've made my purchase correctly?
Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our Customer Care.
How do I recover my forgotten password?
If you've forgotten your password, you can recover it in the Log-in section. Enter your e-mail address and we'll send you an e-mail telling you what you need to do.
How and when can I contact Massimo Rebecchi Customer Care?
You can contact us by email at firstname.lastname@example.org We commit ourselves to send you a reply no later than 24 hours. All requests sent on Saturday will be processed within the following Monday .
Can I cancel my Massimo Rebecchi Newsletter subscription?
You can easily cancel your subscription by clicking on the Newsletter menu. Fill in the details and select send.
Is it possible to receive periodic information via email about Massimo Rebecchi' s latest new products and offers?
Yes. By simply clicking on Newsletter you will receive information on Massimo Rebecchi's latest products, lookbook and events.
Will I receive the same product that I see in the photo?
Yes, except in the case of products which are hand crafted in which there may be slight differences in the final product.
Which payment method can I use?
You can pay by credit cart with SETEFI - MONETAWEB virtual pos or by paypal
In which languages can I browse?
The languages used to navigate in the pages of Massimo Rebecchi are: Italian and English. Select the domain of your country to order in your language.
In which countries can I buy?
Currently it is possible to make purchases from all the countries of the world.